Shipping policy

Order processing

Paid orders are processed and dispatched within 1 to 3 business days. Once dispatched, delivery to Europe, the United Kingdom, the United States and Canada typically takes 6 to 12 days. Orders placed during high-volume periods, weekends or holidays may require additional time. You will receive a shipping confirmation email when your order has been dispatched.

Shipping rates and promotions

Available shipping methods and charges are displayed at checkout before payment. The Any 5 Pieces box includes free shipping when all offer conditions are met.

Delivery estimates

Carrier transit time begins after dispatch and varies by destination, service level, customs processing and events outside our control. Any delivery estimate shown at checkout is an estimate, not a guaranteed delivery date.

Tracking

Tracking information is emailed after dispatch. Please allow up to 48 hours for the carrier’s first scan to appear. If tracking does not update for several days, email support@larkandreed.com with your order number.

Address accuracy

Customers are responsible for providing a complete and accurate shipping address. Contact us immediately if you notice an error. We cannot guarantee address changes once processing has started.

International orders

International shipments may be subject to customs duties, import taxes or handling fees imposed by the destination country. Unless checkout states otherwise, these charges are the customer’s responsibility.

Lost, delayed or damaged packages

If your package appears lost, arrives damaged or is marked delivered but cannot be located, contact us promptly at support@larkandreed.com. Include your order number and any relevant photos. We will assist with the carrier investigation and apply the remedies available under our Refund Policy and applicable law.